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Privacy Policy

 

Privacy Policy

Pro Masters Auto Service
Minneapolis, Minnesota
Effective Date: [02-08-2024]

1. Introduction

Pro Masters Auto Service. We are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS/text messaging communications.

2. Information We Collect

We may collect personal information including:

  • Name 
  • Phone number 
  • Email address 
  • Vehicle information (VIN, make, model, license plate)
  • Billing information 

we collect this information when you:

  • Request a repair estimate 
  • Schedule an appointment 
  • Authorize repairs
  • Opt in to receive SMS/text messages 
  • Contact us through our website 

3. How We Use Your Information

We use your information to:

  • Provide automotive repair and maintenance services
  • Send appointment confirmations and service updates
  • Communicate repair status
  • Process payments 
  • Provide customer support 
  • Send transactional and informational SMS/text messages 

We do not sell your personal information.

4. Mobile Information Protection

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes at any time.

All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Your mobile number and SMS consent data are used strictly for customer communication related to our services.

5. Sharing of Information

We do not sell, trade, or transfer your personal information for marketing purposes.

We may share information only with trusted service providers who assist us in:

  • Payment processing 
  • Website hosting 
  • Business operations 

These parties are required to keep information confidential and use it solely for service-related purposes.

6. SMS/Text Messaging Terms

By providing your mobile number and opting in, you consent to receive SMS/text messages from Pro Masters Auto Service regarding:

  • Appointment reminders 
  • Repair updates 
  • Service notifications
  • Account-related information 

Message frequency varies.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

To stop receiving text messages, reply STOP at any time.

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us.

To receive messages again, you must re-enroll through our normal sign-up process.

Help Instructions

For help, reply HELP or contact us at:

Phone: [612-383-2922]
Email: [salim@promasterauto.com]

7. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information.

However, no method of transmission over the internet or mobile networks is 100% secure.

8. Data Retention

We retain records as necessary for:

  • Warranty documentation
  • Tax compliance 
  • Minnesota business regulations 
  • Legal requirements 

9. Updates to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated Effective Date.

This policy will remain accessible on our website at all times.

10. Contact Information

Pro Masters Auto Service
Minneapolis, Minnesota

Phone: [612-383-2922]
Email: [salim@promasterauto.com]
Address: [3452 Lyndale Ave S, Minneapolis, MN 55408]

Copyright © 2026 Pro Master Auto Service - All Rights Reserved.

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